This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Possible job titles include
- bar supervisor or team leader
- duty manager
- food and beverage supervisor or team leader
- front office supervisor or team leader
- housekeeping supervisor or team leader
- gaming supervisor or team leader
- shift manager.
Pathways to further study
- SIT50416 Diploma of Hospitality Management
- SIT60316 Advanced Diploma of Hospitality Management
- Bachelor of Business (Hospitality Management)
6 - 24 months
|Manage diversity in the workplace
|Work effectively in hospitality service
|Enhance customer service experiences
|Manage finances within a budget
|Coach others in job skills
|Lead and manage people
|Monitor work operations
|Implement and monitor work health and safety practices
|Provide responsible service of alcohol
|Operate a bar
|Prepare and serve espresso coffee
|Serve food and beverage
|Prepare and serve cocktails
|Provide advice on beers, spirits, and liqueurs
|Provide advice on Australian wines
|Provide advice on imported wines
|Provide table service of food and beverage
|Plan and monitor espresso coffee service
|Process financial transactions
|Use hygienic practices for food safety
|Participate in safe food handling practices
You will be assessed to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, as outlined in our student handbook will provide you with this information.
On successful completion of the course you will be issued with the nationally recognised qualification
SIT40416 Certificate IV in Hospitality
Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.
Entrance Requirements / Pre-requisites
- Learners must be 16 years of age and over at the time of course commencement.
- Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the Training Provider and the training to be undertaken.
- Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the Training Provider and the training to be undertaken.
- Learners may enter SIT40416 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification.
- No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.
- Regular access to a computer, tablet, or smartphone that has reliable internet access.
- An email address that is current and regularly checked.
CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.
Literacy and numeracy
Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.
Fees and Government Funding
|Tuition Fees (GST Exempt)
Click here to see CHT’s fee schedule.
*This training is delivered with Victorian and Commonwealth Government funding.