RSA Course NSW FAQ

What is the RSA Responsible Service of Alcohol?

The RSA is required by law to provide a duty of care to patrons in liquor licensed venues such as bars, pubs, hotels, restaurants, cafés and bottle-shops. Coffee School is authorised by the NSW Justice Office of Liquor & Gaming
The RSA is mandatory in NSW to find a job where alcohol is service

Can I do the RSA NSW online?

Yes Coffee School is authorised to deliver the RSA both Online and in a Classroom

Is your RSA NSW Online the same as RSA NSW via correspondence?

No. Our RSA online is much faster than RSA by correspondence as it is submitted directly online without the delays of correspondence

Approximately 3 depending on your understanding of the content

How long is the RSA NSW Online course?

Approximately 3 depending on your understanding of the content

How long is the RSA classroom course?

6 hours including the assessment

When do I get my Interim Certificate when I do the RSA NSW Online?

Normally the day after you submit the final Assessment

Is it the same Interim Certificate and Competency Card when I do the RSA NSW Online?

Yes exactly the same as the classroom RSA

How can I book my RSA NSW Online and start immediately?

CLICK HERE to find an available class and book your RSA

How can I book my classroom RSA and see the class dates available?

CLICK HERE to find an available class and book your RSA

Where is the RSA course held?

  • Sydney CBD (Opposite Central Station) 787 George St Haymarket NSW click here
  • Parramatta (near Westfield) 3/124 Marsden St Parramatta NSW click here

When are the RSA Classroom courses held?

Every

  • Monday 9:30am – 4pm
  • Tuesday 9:30am – 4pm
  • Wednesday 9:30am – 4pm
  • Thursday 9:30am – 4pm
  • Friday 9:30am – 4pm
  • Saturday 9:30am – 4pm

click here to book your RSA

Where can I find the nearest Service NSW to get my photo taken

  • Find your closest NSW service center here

What will I get with the RSA NSW Course?

  • RSA Interim Certificate allowing you to begin working immediately after course completion
  • RSA NSW Competency Card
  • SITHFAB002 Provide Responsible Service of Alcohol Nationally Recognised Statement of Attainment

What will I learn with the RSA NSW Course?

  • Strategies to prevent intoxication and underage drinking
  • The context of RSA
  • Your legal responsibilities
  • Alcohol guidelines for low risk drinking and much more...

How do I get a job

Invaluable job referral to skilld

What is an RSA NSW Interim Certificate?

  • The Interim Certificate is issued at the end of your class
  • It allows you to commence working immediately
  • It is valid for 90 days only for working
  • Within 90 days you must take it to a Service NSW retail shop to have your photo taken for your Competency card which will be posted to your address

What is an RSA NSW Competency Card?

This is the license card issued by the NSW Justice Office of Liquor & Gaming which allows you to work where alcohol is served in NSW. It is illegal to work without it in licensed venues.

How do I get the Competency Card?

After you have finised your course you must take your Interim Certificate with 100 Points of ID to a Service NSW.The value of your ID must total 100 points – as explained on the back of your interim certificate

How long is the Competency Card valid?

It is valid for 5 years.

The office of Liquore and Gaming NSW will email you a link to complete the RSA & RCG refresher 3 months prior to your cards 5 year expiry

You have 28 days to complete referesher online after your card expires

Beyond 28 days students must complete the entire course again

https://www.liquorandgaming.justice.nsw.gov.au/Pages/liquor/serving-alcohol-responsibly/competency-cards/RSA-RCG-competency-card-renewals.aspx

What is an RSA Statement Of Attainment?

The Statement of Attainment SITHFAB002 Provide Responsible Service of Alcohol is a Nationally Recognised certificate meaning that you have completed your RSA course and can work in NSW serving Alcohol.

Can I work in other states of Australia with my NSW RSA Statement of Attainment?

Yes the Statement of Attainment SITHFAB002 Provide Responsible Service of Alcohol Nationally Recognised also allows you to work in

  • Victoria – after completion of a refresher course click here
  • Queensland
  • Western Australia
  • Northern Territory

Can I use my RSA NSW Interim Certificate after 90 days?

You cannot use your Interim Certificate for working purposes after 90 days but you can still take it to the Service NSW to create your competency card

How can I change my Name, Title or Date of Birth on my NSW interim certificate?

If you must change your Name, Title or Date of Birth on your Interim Certificate you must complete the cc0300 Ammendement Form click here and submit to Office of Liquor Gaming & Racing Level 6, 323 Castlereagh St Haymarket NSW 2000 or Email: competencycard@olgr.nsw.gov.au

How can I change my postal address on my NSW interim certificate?

If your address has changed since completing your course simlply notify the Service NSW at the time of taking your photo

Is the RSA course practical?

No it is theoretical pen and paper course in a classroom. You do not learn how to mix drinks in the RSA course. If you want to learn Bar & Cocktails skills please click here

Is there an RSA exam and how will I be assessed?

Yes. Short answer questions, multiple choice questions and role play

I am new to Australia can I get a better price

We understand that newcomers to Australia are needing a little assitance. If you can find some friends to do this course with we can offer you all a group discount so you can all save. If you follow us on facebook we offer discounts and special offers from time to time.

Do I need the RCG if I have my RSA?

Yes. To find a job it helps to have your RCG (Responsible Conduct of Gaming) as well as your RSA. Most pubs, clubs and hotels have poker machines and will require you to have both the RSA & RCG

Do I need to do a Bar & cocktail course if I have my RSA?

Yes. If you apply for a job with only your RSA and no bar experience/skills, the employer will most likely tell you they require staff who already have bar skills and they do not have the time to teach you how to make all the drinks and cocktails. They want someone with practical bar skills who can begin working immediately. Our Bar Skills course is non-accredited course and you will receive a certificate of attendance after course completion.

Do I need to do a Coffee Course if I have my RSA?

Yes. By having your Coffee skills as well as your RSA you will have many more job opportunities. Most cafes and restaurants are alcohol licensed and therefore require the barista to hold the RSA. Similarly most pubs, clubs, hotels bars, have espresso machines. They therefore require the bar staff to have the coffee skills as well as the RSA.

Bundle Offers

  • RSA & RCG only $199 save $11
  • RSA & Accredited Barista $249 save $20
  • RSA & Bar Cocktails $225 save $20

Related Courses to RSA NSW

How does the RSA work in summary?

How to get your NSW RSA Competency Card after we give you the Interim Certifcate click CLICK HERE

How can I book my RSA and see the next class?

CLICK HERE to find an available class and book your RSA

How secure are my details?

Our website offers state of the art SSL encryption. Please visit our privacy page.

How can I pay for my course?

By VISA or Mastercard online. When you have selected your course we will present you with a secure payment window where your details are sent via the latest encrypted technology to ensure that your personal information is secure. The coffee school does not store you credit card details