Archives: Workplace

Course Overview

This qualification reflects the role of individuals who have a range of well-developed front of house food and beverage service and sales skills combined with sound product knowledge. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies, and procedures to guide work activities.

This specialist qualification provides a pathway to work in various front of house roles in restaurants and cafés.

Possible job titles include

• senior bar attendant
• sommelier
• waiter

Pathways to further study

• SIT40416 Certificate IV in Hospitality
• SIT50416 Diploma of Hospitality Management
• SIT60316 Advanced Diploma of Hospitality Management

Delivery mode

Workplace (Apprenticeship)

Course duration

12 months

Name	Code	Type
Work effectively with others	BSBWOR203	Core
Provide responsible service of alcohol	SITHFAB002	Core
Source and use information on the hospitality industry	SITHIND002	Core
Work effectively in hospitality service	SITHIND004	Core
Provide service to customers	SITXCCS006	Core
Show social and cultural sensitivity	SITXCOM002	Core
Process financial transactions	SITXFIN001	Core
Manage finances within a budget	SITXFIN003	Core
Use hygienic practices for food safety	SITXFSA001	Core
Coach others in job skills	SITXHRM001	Core
Participate in safe work practices	SITXWHS001	Core
Participate in environmentally sustainable work practices	BSBSUS201	Elective
Operate a bar	SITHFAB003	Elective
Prepare and serve espresso coffee	SITHFAB005	Elective
Serve food and beverage	SITHFAB007	Elective
Prepare and serve cocktails	SITHFAB010	Elective
Provide advice on beers, spirits, and liqueurs	SITHFAB011	Elective
Provide advice on Australian wines	SITHFAB012	Elective
Provide advice on imported wines	SITHFAB013	Elective
Provide table service of food and beverage	SITHFAB014	Elective

Assessment

CHT utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, and our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification

SIT30816 Certificate III in Hospitality (Restaurant Front of House)

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

• Learners must be 16 years of age and over at the time of course commencement.
• Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Learners are expected to have learning, reading, writing, oral communication, and numeracy skills at or Australian Core Skills Framework (ACSF) Level 3 (senior secondary school equivalent.
• Apprenticeship and traineeship learners must be currently employed under a training contract and referred by their employer.
• No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.

Technology requirements

• Regular access to a computer, tablet, or smartphone that has reliable internet access.
• An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers. The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Tuition Fees (GST Exempt)	Cost
Full Fee	$2560
Government Funded*	$1600
Concession	$320

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.

Course Overview

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification provides a pathway to work in the administration area of any business.

Possible job titles include

• administration officer
• customer service advisor
• data entry operator
• general clerk
• receptionist
• typist
• word processing operator

Pathways to further study

• BSB40215 Certificate IV in Business
• BSB42015 Certificate IV in Leadership and Management
• BSB50415 Diploma of Business Administration
• Bachelor of Applied Business (Management)

Delivery mode

Workplace (Traineeship)

Course duration

12 months

Units

Name	Code	Type
Apply knowledge of WHS legislation in the workplace	BSBWHS307	Core
Maintain business resources	BSBADM311	Elective
Work effectively in customer engagement	BSBCUE307	Elective
Deliver and monitor a service to customers	BSBCUS301	Elective
Work effectively with diversity	BSBDIV301	Elective
Promote innovation in a team environment	BSBINN301	Elective
Develop teams and individuals	BSBLED401	Elective
Implement continuous improvement	BSBMGT403	Elective
Recommend products and services	BSBPRO301	Elective
Purchase goods and services	BSBPUR301	Elective
Implement and monitor environmentally sustainable work practices	BSBSUS401	Elective
Organise personal work priorities and development	BSBWOR301	Elective

Assessment

CHT utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, and our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification:

BSB30115 Certificate III in Business

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

• Learners must be 16 years of age and over at the time of course commencement.
• Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Learners are expected to have learning, reading, writing, oral communication, and numeracy skills at Australian Core Skills Framework (ACSF) Level 3 (senior secondary school equivalent).
• Apprenticeship and traineeship learners must be currently employed under a training contract and referred by their employer.
• No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Technology requirements

• Regular access to a computer, tablet, or smartphone that has reliable internet access.
• An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers. The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Tuition Fees (GST Exempt)	Cost
Full Fee	$3495
Government Funded*	$0
Concession	$0

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.

Course Overview

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance, and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.

This qualification provides a pathway to work in various management and senior supervisory roles.

Possible job titles include

• team leader
• supervisor
• line manager.

Pathways to further study

• BSB51918 Diploma of Leadership and Management
• SIT50416 Diploma of Hospitality Management
• SIT60316 Advanced Diploma of Hospitality Management

Delivery mode

Workplace (Traineeship or Non-Traineeship)

Course duration

6 - 12 months

Units

Name	Code	Type
Communicate effectively as a workplace leader	BSBLDR401	Core
Lead effective workplace relationships	BSBLDR402	Core
Lead team effectiveness	BSBLDR403	Core
Implement operational plan	BSBMGT402	Core
Lead a diverse workforce	BSBLED401	Elective
Develop teams and individuals	BSBLED401	Elective
Show leadership in the workplace	BSBMGT401	Elective
Implement continuous improvement	BSBMGT403	Elective
Build client relationships and business networks	BSBREL402	Elective
Implement and monitor WHS policies, procedures, and programs to meet legislative requirements	BSBWHS401	Elective
Develop work priorities	BSBWOR404	Elective
Comply with infection prevention and control policies and procedures	HLTINFCOV001	Elective

Assessment

CHT utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, and our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification:

BSB42015 Certificate IV in Leadership and Management

Partial completion of the course requirements will result in a Statement of Attainment where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

• Learners must be 16 years of age and over at the time of course commencement.
• Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship..
• Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Learners are expected to have learning, reading, writing, oral communication, and numeracy skills at or Australian Core Skills Framework (ACSF) Level 3 (senior secondary school equivalent).
• Apprenticeship and traineeship learners must be currently employed under a training contract and referred by their employer.
• No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Technology requirements

• Regular access to a computer, tablet, or smartphone that has reliable internet access.
• An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers. The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Tuition Fees (GST Exempt)	Cost
Full Fee	$3,495
Government Funded*	$0
Concession	$0

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.

Course Overview

This qualification reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies, and procedures to guide work activities.

This qualification provides a pathway to work as a commercial cook in organisations such as restaurants, hotels, clubs, pubs, cafés, and coffee shops.

Possible job titles include

• qualified cook/chef
• head chef
• kitchen attendant
• catering team assistant

Pathways to further study

• SIT31016 Certificate III in Patisserie
• SIT40516 Certificate IV in Commercial Cookery
• SIT40416 Certificate IV in Hospitality
• SIT50416 Diploma of Hospitality Management

Delivery mode

Workplace (Apprenticeship)

Course duration

24-36 months

Units

Name	Code	Type
Participate in environmentally sustainable work practices	BSBSUS201	Core
Work effectively with others	BSBWOR203	Core
Use food preparation equipment	SITHCCC001	Core
Prepare dishes using basic methods of cookery	SITHCCC005	Core
Prepare appetisers and salads	SITHCCC006	Core
Prepare stocks, sauces, and soups	SITHCCC007	Core
Prepare vegetable, fruit, egg, and farinaceous dishes	SITHCCC008	Core
Prepare poultry dishes	SITHCCC012	Core
Prepare seafood dishes	SITHCCC013	Core
Prepare meat dishes	SITHCCC014	Core
Prepare food to meet special dietary requirements	SITHCCC018	Core
Produce cakes, pastries, and breads	SITHCCC019	Core
Work effectively as a cook	SITHCCC020	Core
Clean kitchen premises and equipment	SITHKOP001	Core
Plan and cost basic menus	SITHKOP002	Core
Produce desserts	SITHPAT006	Core
Use hygienic practices for food safety	SITXFSA001	Core
Participate in safe food handling practices	SITXFSA002	Core
Coach others in job skills	SITXHRM001	Core
Maintain the quality of perishable items	SITXINV002	Core
Participate in safe work practices	SITXWHS001	Core
Design and produce business documents	BSBITU306	Elective
Comply with infection prevention and control policies and procedures	HLTINFCOV001	Elective
Prepare and serve espresso coffee	SITHFAB005	Elective
Plan and monitor espresso coffee service	SITHFAB019	Elective

Assessment

CHT utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and how what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, and our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification:

SIT30816 Certificate III in Commercial Cookery

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

• Learners must be 16 years of age and over at the time of course commencement
• Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship
• Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Learners are expected to have learning, reading, writing, oral communication, and numeracy skills at Australian Core Skills Framework (ACSF) Level 3 (senior secondary school equivalent).
• Apprenticeship and traineeship learners must be currently employed under a training contract and referred by their employer.
• No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.

Technology requirements

• Regular access to a computer, tablet, or smartphone that has reliable internet access.
• An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers. The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Tuition Fees (GST Exempt)	Cost
Full Fee	$13,995
Government Funded*	$99
Concession	$99

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.

Course Overview

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include

• bar supervisor or team leader
• concierge
• duty manager
• food and beverage supervisor or team leader
• front office supervisor or team leader
• housekeeping supervisor or team leader
• gaming supervisor or team leader
• shift manager.

Pathways to further study

• SIT50416 Diploma of Hospitality Management
• SIT60316 Advanced Diploma of Hospitality Management
• Bachelor of Business (Hospitality Management)

Delivery mode

Workplace

Course duration

6 - 24 months

Units

Name	Code	Type
Manage diversity in the workplace	BSBDIV501	Core
Work effectively in hospitality service	SITHIND004	Core
Enhance customer service experiences	SITXCCS007	Core
Manage conflict	SITXCOM005	Core
Manage finances within a budget	SITXFIN003	Core
Coach others in job skills	SITXHRM001	Core
Lead and manage people	SITXHRM003	Core
Monitor work operations	SITXMGT001	Core
Implement and monitor work health and safety practices	SITXWHS003	Core
Provide responsible service of alcohol	SITHFAB002	Elective
Operate a bar	SITHFAB003	Elective
Prepare and serve espresso coffee	SITHFAB005	Elective
Serve food and beverage	SITHFAB007	Elective
Prepare and serve cocktails	SITHFAB010	Elective
Provide advice on beers, spirits, and liqueurs	SITHFAB011	Elective
Provide advice on Australian wines	SITHFAB012	Elective
Provide advice on imported wines	SITHFAB013	Elective
Provide table service of food and beverage	SITHFAB014	Elective
Plan and monitor espresso coffee service	SITHFAB019	Elective
Process financial transactions	SITXFIN001	Elective
Use hygienic practices for food safety	SITXFSA001	Elective
Participate in safe food handling practices	SITXFSA002	Elective

Assessment

You will be assessed to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, as outlined in our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification

SIT40416 Certificate IV in Hospitality

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

• Learners must be 16 years of age and over at the time of course commencement.
• Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the Training Provider and the training to be undertaken.
• Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the Training Provider and the training to be undertaken.
• Learners may enter SIT40416 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification.
• No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.

Technology requirements

• Regular access to a computer, tablet, or smartphone that has reliable internet access.
• An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Tuition Fees (GST Exempt)	Cost
Full Fee	$3995
Government Funded*	$395
Concession	$79

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.

Course Overview

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies, and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job titles include

• espresso coffee machine operator
• food and beverage attendant
• front desk receptionist
• front office assistant
• function attendant
• function host
• gaming attendant
• guest service agent
• housekeeper
• restaurant host
• senior bar attendant
• waiter.

Pathways to further study

• SIT40416 Certificate IV in Hospitality
• SIT50416 Diploma of Hospitality Management
• SIT60316 Advanced Diploma of Hospitality Management

Delivery mode

Workplace (Traineeship)

Course duration

12 – 24 months

Name	Code	Type
Work effectively with others	BSBWOR203	Core
Source and use information on the hospitality industry	SITHIND002	Core
Work effectively in hospitality service	SITHIND004	Core
Provide service to customers	SITXCCS006	Core
Show social and cultural sensitivity	SITXCOM002	Core
Coach others in job skills	SITXHRM001	Core
Participate in safe work practices	SITXWHS001	Core
Provide responsible service of alcohol	SITHFAB002	Elective
Operate a bar	SITHFAB003	Elective
Prepare and serve espresso coffee	SITHFAB005	Elective
Serve food and beverage	SITHFAB007	Elective
Prepare and serve cocktails	SITHFAB010	Elective
Provide table service of food and beverage	SITHFAB014	Elective
Use hygienic practices for food safety	SITXFSA001	Elective
Participate in safe food handling practices	SITXFSA002	Elective

Assessment

CHT utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, and our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification

SIT30616 Certificate III in Hospitality

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

• Learners must be 16 years of age and over at the time of course commencement.
• Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
• Learners are expected to have learning, reading, writing, oral communication, and numeracy skills Australian Core Skills Framework (ACSF)Level 3 (senior secondary school equivalent).
• Apprenticeship and traineeship learners must be currently employed under a training contract and referred by their employer.
• No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.

Technology requirements

• Regular access to a computer, tablet, or smartphone that has reliable internet access.
• An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers. The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Victoria

Tuition Fees (GST Exempt)	Cost
Full Fee	$2995
Government Funded*	$0
Concession	$0

South Australia

Tuition Fees (GST Exempt)	Cost
Full Fee	$2995
Government Funded*	$350
Concession	$0

Tasmania

Tuition Fees (GST Exempt)	Cost
Full Fee	$2995
Government Funded*	$0
Concession	$0

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.