RCG NSW Course FAQ

What is an NSW RCG Competency Card?

RCG competency Card is a NSW requirment if you are serving patrons where gambling and poker machines are on premises. Having your RCG is mandatory and permits you to work anywhere gambling services are provided in NSW

How long is the RCG course?

6 hours including the assessment

How does the RCG NSW work in summary?

How to get your NSW RCG Competency Card after we give you the Interim Certifcate click CLICK HERE

What will I learn in the RCG course?

You will learn the legal requirements for responsible conduct of gaming for the state in which you are attending the course. As well as the impact of problem gambling in society, self exclusion from gaming venues and much more

Is there an RCG exam and how will I be assessed?

Yes. Short answer questions, multiple choice questions and role play

Is the RCG course practical?

No it is theoretical pen and paper course in a classroom. You do not learn how to mix drinks in the RSA course. If you want to learn Bar & Cocktails skills please click here

What is the RCG NSW Interim Certificate?

  • The Interim Certificate is issued at the end of your class
  • It allows you to commence working immediately
  • It is valid for 90 days only for working
  • Within 90 days you must take it to a Service NSW retail shop to have your photo taken for your Competency card which will be posted to your address

Do I need to do a Coffee Course if I have my RCG?

Yes. By having your Coffee skills as well as your RCG you will have many more job opportunities. Most cafes and restaurants are alcohol licensed and therefore require the barista to hold the RSA & RCG. Similarly most pubs, clubs, hotels bars, have espresso machines. They therefore require the bar staff to have the coffee skills as well as the RSA.

How can I book my RCG and see the next class?

CLICK HERE to find an available class and book your RSA

Can I do my NSW RCG online?

No it is not permitted to do RCG online in NSW. RCG in NSW must be done face to face in a classroom as per NSW legislation. See our courses for availablility here

What other RCG online courses do you offer?

We provide RCG courses online, these are self paced courses for Queensland and Victoria where it is permitted to delivery these courses online. Please visit this link

Is the RCG course practical?

No it’s theoretical. You have to sit one of our classrooms to have this course delivered.

How will I be assessed?

Both written and observational role play

Where is the RCG course held?

Sydney CBD (Opposite Central Station) 787 George St Haymarket NSW or Parramatta (near Westfield) 3/124 Marsden St Parramatta NSW

If I already have an RSA Compentency card how can I add my RCG to the existing card

Service NSW can add either compentencies to your existing competency card. Please follow this link

Is there a discount if I do my RSA and RCG together?

Yes $11 off when you book them at same time

Do I need the RCG if I have my RSA?

To find a job it helps to have your RCG (Responsible Conduct of Gaming) as well as your RSA. Most pubs, clubs and hotels have poker machines and will require you to have both the RSA & RCG. This adds diversity to your employment potential. Sometimes you will be required to work behind the bar and sometimes you will be required to work in the gaming area where the poker machines are located

Do I need to do a Bar & Cocktail Course if I have my RCG?

If you seek a job in a club, pub or hotel you will be required to work in the gaming area as well as the bar. If you have NO bar experience or skills, the employer will tell you they require staff who already have bar skills and that they do not have the time to teach you how to make all the drinks and cocktails. It increases your chances of employment if you do the bar course as employers want someone with practical bar skills who can begin working immediately.Our Bar Skills course is non-accredited course and you will only receive a certificate of attendance after course completion

Do I need to do an Accredited Barista Course if I have my RCG?

By having barista coffee skills as well as your RCG you will have many more job opportunities. Most pubs, clubs and hotels have espresso machines. They therefore require the bar staff to have the coffee skills also. It increases your chances of employment if you do the barista coffee course as employers want someone with practical bar and coffee skills who can begin working immediately

How long is the RCG course?

6 hours including the assessment

When are the RCG NSW courses held?

Every
Thursday 9:30am – 4pm
Sunday 9:30am – 4pm

CLICK HERE TO BOOK YOUR RSA

What will I get with the RCG NSW Course?

  • RSA Interim Certificate allowing you to begin working immediately after course completion
  • RSA NSW Competency Card
  • SITHGAM002 Provide Responsible Service of Alcohol Nationally Recognised Statement of Attainment

What is an RCG NSW Competency Card?

The Competency Card allows you to work where Gambling is offered in NSW. It is illegal to work without it in gambling venues.

How do I get the Competency Card?

After you have finised your course you must take your Interim Certificate with 100 Points of ID to a Service NSW.The value of your ID must total 100 points – as explained on the back of your interim certificate

How long is the Competency Card valid?

It is valid for 5 years.

What is an RCG Statement Of Attainment?

The Statement of Attainment SITHGAM002 Provide Responsible Service of Alcohol is a Nationally Recognised certificate

Can I work in other states of Australia with my NSW RCG Statement of Attainment?

Yes the Statement of Attainment SITHGAM002 Provide Responsible Service of Alcohol Nationally Recognised also allows you to work in

  • Victoria
  • Queensland
  • Western Australia
  • Northern Territory

Can I use my RCG NSW Interim Certificate after 90 days?

You cannot use your Interim Certificate for working purposes after 90 days but you can still take it to the Service NSW to create your competency card

How can I change my Name, Title or Date of Birth on my RCG NSW interim certificate?

If you must change your Name Title otr Date of Birth on your Interim Certificate you must complet the cc0300 Ammendement Form click here and submit to Office of Liquor Gaming & Racing Level 6, 323 Castlereagh St Haymarket NSW 2000 or Email:emailto:competencycard@olgr.nsw.gov.au

How can I change my postal address on my NSW RCG interim certificate?

If your address has changed since completing your course simlply notify the Service NSW at the time of taking your photo

How can I pay for my course?

By VISA or Mastercard online. When you have selected your course we will present you with a secure payment window where your details are sent via the latest encrypted technology to ensure that your personal information is secure. The coffee school does not store you credit card details.

Is the RCG course practical?

No, it is theoretical pen and paper course in a classroom. You do not learn how to make drinks in the RSA. If you want to learn Bar & Cocktails please visit our Bar & Cocktails Course

Is there an RCG exam and how will I be assessed?

Yes, short answer questions, multiple choice questions and role play

Do I need the RCG if I have my RSA?

Yes. To find a job it helps to have your RCG (Responsible Conduct of Gaming) as well as your RSA. Most pubs, clubs and hotels have poker machines and will require you to have both the RSA & RCG

Do I need to do a Bar & cocktail course if I have my RCG?

Yes. If you apply for a job with only your RSA & RCG and have bar experience/skills, the employer will most likely tell you they require staff who already have bar skills and they do not have the time to teach you how to make all the drinks and cocktails. They want someone with practical bar skills who can begin working immediately. Our Bar Skills course is non-accredited course and you will receive a certificate of attendance after course completion

Do I need to do an accredited coffee Course if I have my RCG?

Yes. By having your Coffee skills as well as your RSA you will have many more job opportunities. Most cafes and restaurants are alcohol licensed and therefore require the barista to hold the RSA. Similarly most pubs, clubs, hotels bars, have espresso machines. They therefore require the bar staff to have the coffee skills as well as the RSA.

Bundle Offers

  • RSA & RCG only $199 save $11
  • RSA & Accredited Barista $249 save $20
  • RSA & Bar Cocktails $225 save $20

Related Courses to RSA NSW

How can I book my RCG and see the next class

CLICK HERE TO BOOK YOUR RCG

Related Courses; * RCG NSW click HERE * Accredited Barista Course click HERE * Bar & Cocktails Course click HERE

Why does each state of Australia have a different RSG/RCG?

The Gaming Industry is authorised by the state governments of each state in Australia. Each state in Australia has its own legislation for gaming. Some states refer to it as RSG and some as RCG

How can I book my RCG and see the next class?

CLICK HERE to find an available class and book your RCG NSW

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