Terms & Conditions

Terms and Conditions – The Coffee School

Applicable to all Course Bookings

Cancellation, refunds & booking conditions
Our cancellation policy is shown below and is also available on our website http://www.coffeeschool.com.au prior to payment

• Students completing RSA RCG White Card MUST speak English. If the trainer determines your English is unsatisfactory you will be refused entry into the class and No refund is offered

• No refunds or cancellations under any circumstances

• Students who fail to attend their Course will forfeit their entire Course Fee

• Students who arrive late will be refused entry into the class and forfeit their entire
Course Fee and NO refund is offered

• Students completing RSA RCG White Card MUST speak English. If the trainer determines your English is unsatisfactory you will be refused entry into the class and No refund is offered

• Students must arrive 15 minutes prior to course commencement time for all courses

• For any Changes & Rescheduling to bookings regarding Name, Date, Time and Venue an $88 fee is applicable per student – Students must request changes online only at https://www.coffeeschool.com.au/changebooking

• Accredited courses such as RSA RCG White Card First Aid students must bring Photo ID & a Pen

• Accredited course students must complete their Online Enrolment Questions prior to attending their class or a certificate will NOT be issued using the link provided in their Email Booking Confirmation

• Students attending all Barista, Bar & Cocktail Skills Courses MUST wear closed shoes. Students who fail to do so will not be permitted in the class and a re-scheduling fee will apply $88

• The Coffee School reserves the right to cancel a Course at any time. If a class is cancelled by The Coffee School, participants have the option of re-scheduling to the next available date at no charge

• The USI is Optional until 1 January 2017 See student handbook for more information.

Students returning late to their class from a break, after a time specified by the trainer, will not be permitted back into the class and a rescheduling fee of $88 will apply.

If you are assessed as not competent , you must pay $88 to be reassessed. If you are assessed as not competent for the second time, you will be required to pay the full rescheduling fee to attend the full course again.

Reschedule Conditions
• Rescheduling fee $88 must be paid in full at the time of reschedule. Rescheduling fee cannot be paid on the day of the course.

Certificate Reprint Fee Information
Students can only request reprints online at
https://www.coffeeschool.com.au/certificate-reprint-form
• Nationally Recognised Statement of Attainments: $44 including postage or PDF email
• Certificate of Attendance (Bar & Mixology Skills or Non-Accredited Barista ): $44 including postage or PDF email
• NSW RSA/RCG Interim Certificates immediately after course completion: $44

Gift Voucher Conditions — Applicable to all Gift Voucher
• Gift vouchers cannot be redeemed for cash
• Gift vouchers expire one (1) calendar year after the date of the purchase
• Gift vouchers can be redeemed to book courses, but only for their purchase price. If course prices change extra payment may be required
• When using a gift voucher there are no refunds and no change will be given.
Coffee Art Practice Session Terms and Conditions

• A fee of $88 will be charged for Coffee Art practice sessions
• If you fail to attend your booked Coffee Art practice session, your free session will be forfeited.

• Coffee School reserves the right to cancel or change a booked Barista and Coffee Art course at any time and a new Coffee Art session time will be offered

Privacy Policy
Personal information is collected only when a booking is made. The student name, phone number and email address is collected to make a booking. Your personally identifiable information is kept secure and confidential. The information is not divulged or sold to anyone or transferred to third parties. A credit card number is only used to book and pay for a course. A secure payment gateway is used to allow online payments. We do not store or keep credit card information.

Contact Us To Learn More

We are here to help if you have any questions. Follow this link to start the conversation.




Coffee School Sydney

Shop 3/107 Quay St
Haymarket NSW 2000

Ph: 0447 630 159

Coffee School Melbourne

Level 3/28 Elizabeth St
Melbourne VIC 3000

Ph: 0447 630 159

Coffee School Brisbane

Shop 18/115 Wickham St
Fortitude Valley QLD 4006

Ph: 0447 630 159