STUDENT HANDBOOK
Please find the attached Student Handbook which contains Complete
Hospitality Training’s information on, but not limited to, Policies, Complaints and Appeals and Fee’s and Charges. Please also see a copy of our
Fee schedule.
POST COURSE ASSISTANCE
After successful completion of the course, students are welcome to return for free refresher classes for a period of six months after course completion.
CERTIFICATE REPRINT
Complete Hospitality Training will re-issue certificates at the written request of a student. Certificate reprint is charge at $50 and the replacement process will take approximately 10 working days.
AQTF AUDIT
Please see below a copy of Complete Hospitality Training’s most recent registration audit report.
AQTF Audit
ASQA Registration
Please follow this link to a copy of Complete Hospitality Training’s most recent
Australian Skills Quality Authority certificate of registration.
AQTF QUALITY INDICATORS
These indicators are based on a survey of 10664 students and 27 employers. This sample represents 15% of this organisation’s training delivery in the 2016 calendar year. The students and employers surveyed for these indicators were
selected by this organisation in accordance with national guidelines.
AQTF Quality Indicators.
CHILD PROTECTION POLICY
Please see a copy of our Child Protection Policy.
COMPLAINTS
Please see a copy of Complete Hospitality Training’s
Complaints & Appeals Policy and
Complaint Form.
ONLINE SERVICE STANDARDS
Please see a copy of Complete Hospitality Training’s Online Service Standards.
BROKER LIST
Please see a copy of Complete Hospitality Training’s Broker List.
Accredited Prepare & Serve Espresso Coffee (including Food Hygiene) - Download and Print the Workbook and Assessment
1. Work Book click HERE
1. Self Paced Assessment click HERE
or use the links below
Self Paced Assessment – https://ish-oncourse-coffee.s3.amazonaws.com/c4a21460-b7dd-4f95-96d9-6f776a3e2bd3
Work Book – https://ish-oncourse-coffee.s3.amazonaws.com/5cf8159d-2a2a-420c-bb43-9cb6f6a281fc
Only the Self Paced Assessment must be submitted to Email Address: records@coffeeschool.com.au
either before or after you attend the Practical Workshop
Assessments 1- 3 will be completed and Assessed by your trainer in the Classroom
Bar & Cocktail Guide Book
click HERE
or use the link below
https://ish-oncourse-coffee.s3.amazonaws.com/ad7d4bc8-b45c-4260-867a-d8a41bd9860d
Bar & Cocktail Guide Book
click HERE
or use the link below
https://ish-oncourse-coffee.s3.amazonaws.com/ad7d4bc8-b45c-4260-867a-d8a41bd9860d?AWSAccessKeyId=AKIAIQC2YCWJNMVDU4XQ&Expires=1453072925&Signature=ovb8%2BX5jDL3aLAZTdj1dRK7U14I%3D
Accredited Prepare & Serve Espresso Coffee & Food Hygiene Students – download and print the Workbook and Assessments.
https://ish-oncourse-coffee.s3.amazonaws.com/d21e9d3f-804e-4640-a423-1b1ac44630e8?AWSAccessKeyId=AKIAIQC2YCWJNMVDU4XQ&Expires=1453073673&Signature=jT1gn1smbUEmwAWGPmw86c%2FwCGo%3D
The Assessments can be submitted by email to info@coffeeschool.com.au either before or after you attend the Practical Workshop
First Aid
First Aid Work Book Pre-course Assessment. This must be completed prior to attendance and taken with you to the practical class , click HERE
or use the link below
https://ish-oncourse-coffee.s3.amazonaws.com/7d619749-6cbd-4c5e-a79b-523e25a39121
First Aid Learner Guide click HERE
or use the link below
https://ish-oncourse-coffee.s3.amazonaws.com/e6c14c6a-e7fb-47bc-b429-2985886e0a3b